Neil Jackson´s profile

Reviews (1)


Very disappointed

The order experience was ok . however the free delivery as advertised dissappeared through the order process and an extra charge appeared. Although the cost was no greater than others, the flowers were delivered as per the order.
However the message was omitted. and the flowers only vaguely resembled the ordered flowers they looked very dry and well past there best.
I will not be using Iflorist again.

20 November 2012

Reply from iflorist

Dear Neil

I am very sorry to hear of your recent disappointment with our service. Thankyou for bringing these concerns to our attention. I can confirm you did not get charged for delivery on this order. Also please accept our apologies for the omitted message and dry flowers sent out. We certainly do not wish to lose you as a valued customer so we would like to arrange for a complimentary bouquet to be sent out to a recipient of your choice as a means of apology from Iflorist. I will e-mail you personally now regarding this matter.

Kind Regards


Neil Jackson´s profile

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Neil Jackson
United States