I have printed with experts in other European countries (who work with museums) and I have never seen such a bad color print! I got the explanation that real color prints show less color accuracy than inkjet prints (normally not true!), which is why after a totally shitty print they offered me half off of the second one. To be honest, if I hadn't been under such time pressure I would have never printed with them again!
They don´t take the time to look at the print and compare it to the one you sent, which is the least they can do when they are charging over 55 pounds a print!
My mistake was to order online, which forces you to pay with credit card, so I couldn´t withhold payment for the useless print!
In the end they sent me a new bill which they charged directly to my credit card again and didn't even state what it was for! (which exact paper type etc.)
I feel they are very unprofessional with unjustified high prices!
Don't go there if you can find any other place!!!!
And just in case you don't think I know what I am talking about, I have worked with professional printers for exhibitions in Austria and New York.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook