Mariella Roos´ profile

Reviews (1)

theprintspace

With them you are on your own

I have printed with experts in other European countries (who work with museums) and I have never seen such a bad color print! I got the explanation that real color prints show less color accuracy than inkjet prints (normally not true!), which is why after a totally shitty print they offered me half off of the second one. To be honest, if I hadn't been under such time pressure I would have never printed with them again!
They don´t take the time to look at the print and compare it to the one you sent, which is the least they can do when they are charging over 55 pounds a print!
My mistake was to order online, which forces you to pay with credit card, so I couldn´t withhold payment for the useless print!
In the end they sent me a new bill which they charged directly to my credit card again and didn't even state what it was for! (which exact paper type etc.)
I feel they are very unprofessional with unjustified high prices!
Don't go there if you can find any other place!!!!
And just in case you don't think I know what I am talking about, I have worked with professional printers for exhibitions in Austria and New York.

19 November 2012

Reply from theprintspace.co.uk

Hi Mariella,

Many thanks for the review. The service we offer puts you in control over your prints. We guarantee cheap prices, quality results & colour-managed prints if you use our colour profiles to match the image on the screen of your computer.

If you went to a master printing company, as opposed to us, somebody would prepare your print and colour-correct it for you, however the cost would be 50% higher.

We are always happy to help our clients, recommend suitable paper types, discuss how soft-proofing works and assist with the process. In case you can’t come in, there are plenty of great video tutorials available on our website that explain soft-proofing step by step.

Kind regards,
theprintspace team

Mariella Roos´ profile

profile image of Mariella Roos
Mariella Roos
Reviewer
United Kingdom

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