The website was easy to use and I liked the fact that additional items were suggested (I ordered a camera and it saved me searching to know which memory card I should get!). Goods arrived by packaged well. Delivery was 'upgraded' to a speedier delivery, which would have been great had I not factored in the delivery timescale to make sure someone would be in - had to reschedule the delivery as a consequence but that was easily done.
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