I've made two seperate claims relating to digital cameras.....both claim to be waterproof and were for about 14 months, then they started to steam up on the inside of the lense. After an initial delay with getting the return label emailed out.....the repair depot were most helpful, on both claims they were able to send out a postage paid envelope for me to send in the cameras. Once they had received the cameras the process was very wuick, it was not possible to repair them so a refund of purchase price was issued within a couple of days. Very happy with squaretrade and will definately take out the cover for future puchases.
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