FirstUtility

MISS SOLD MISS INFORMED AND MISSING RESPONCES

STAY AWAY FROM THIS COMPANY
I was NOT advised re monthly additional charge
Took over 1 month to get a reply from them regarding additional charges
They have taken double payments from me
I only stayed to get the duel fuel discount which they have now advised in the last month of the deal i am not eligable for even though i contacted them last month to check on this and was advised i would recieve the payment after November.
The customer service is shocking and from whats happening to me they will try every way to not give you the deal you signed up for by trying to say you have not stayed to the contract terms