I bought tickets on viagogo last month to see ColdPlay in Sydney. We were flying in from the US and last night we missed our connecting flight due to weather. We can't get to Sydney in time for the show now so I immediately relisted the tickets and got a confirmation email.
When I went back to check this morning I couldn't find the ticket listing under my account. After searching I discovered the tickets were "INACTIVE"... so I clicked the button to Activate them. After that I lowered the price of the tickets to face value (less than what I purchase them for) and then clicked to view the listing. Again I couldn't find the tickets and discovered they had returned to the "INACTIVE" state.
What's up? I've lost 12 hours of potential sales time the night before the show - and now I can't get the tickets to stay active even for a reduced price. The show is TONIGHT and I want to sell tickets that I bought through your service. PLEASE HELP!!!!!
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