Amanda Taylor´s profile

Reviews (2)

SerenataFlowers.com

Serenata makes a good day following an unpromising start.

I chose a yellow and purple bouquet as an easter present. The Purple and white flowers delivered were not appropriate but after I complained, Serenata sent a complimentary bouquet to my sister on another date of choice. Good service.

01 April 2013

Reply from SerenataFlowers.com

Dear Amanda Taylor,

Thank you for your recent feedback.

I am so sorry that from what you have described that the wrong bouquet has been receeived.

I can see that you have contacted our customer service team and they have replied with a possible solution to this matter.

Again my apologies for the upset caused.

Kind regards
Stephanie
SerenataFlowers.com

Simply Envelopes

PROMPT AND RELIABLE

Good website describes products. Reasonable price. Prompt arrival. Have used them before and will use them again.

Amanda Taylor´s profile

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Amanda Taylor
Reviewer
United Kingdom

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