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Reviews (1)

viagogo

Rip off delivery fee!!

Rip off delivery fee!! I was charged £9.95 to have a courier firm deliver the tickets. Monitored the dispatch, they first left Manchester, then went all the way down to the distribution hub in the Midlands, only to come all the way back up to Manchester! Even more of a joke was that after waiting at home to sign for the delivery, the driver posted the tickets straight through my door! We were on the sofa looking out at him through the window! If I am to pay a premium price for signed for delivery, I expect the courier to do their job properly. No problem with the seller, the tickets were well packaged. Great gig too!

23 November 2012

Reply from Viagogo

Hi Paul,

We appreciate your feedback, which we will pass on to the relevant departments and try to improve our procedures so as to give customers as good an experience as possible.

Thanks,
The viagogo team!

Paul´s profile

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Paul
Reviewer
United Kingdom

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