I placed an order with charterhouse via the internet, They then sent an email to me saying not only the day my item would arrive but the time 0900 -1000. The next part even gave me the name of the driver who would deliver it, this saved the worry of who is knocking at my door. I just called out who is it and he answered (respectfully I will add ) Many thanks and will be useing them again well worth 5 stars
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