i've now used hostelbookers twice, once for amsterdam and now for hamburg. i think they provide a good service and make comparing different hotels/hostels easier than other sites. they also seem to provide reliable information covering all the hotels in the area. i LOVE that there's no booking fee as too many websites con you out of more money that way. confirmation email received straight away and i like that it's easy to change between currencies so i have a better idea of what i'm paying.
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