I ordered a piece of software from Proviation that was, and still is, advertised on their website as "in-stock" . My money was taken swiftly taken and then .......nothing................ until I added myself to a lengthy list of dissatisfied customers on a forum that cannot be named; and then made a "one-last-try" attempt to contact them via the live chat on their website. NOW for the first time in over 5 weeks I have had a response !!! . my previous multiple emails, telephone inquiries and even live-chats have been completely ignored , Now I am assured that my goods have been dispatched ( to a "blank" post code) so only time will tell if the goods will turn up . BTW I did cancel my order and ask for a refund, but it appears that that request was ignored along with all the other queries . Never again :-(
It would appear that a refund is in process (awaiting confirmation ) .
A "reply" from the advertiser of the goods I wanted stated words to the effect that I was contacted and to confirm this , they also stated they were sending me a copy of the email that they claimed to have sent; not a great surprise to note that nothing was received in either case. PP disputes need to be raised withing 45 days so that is the path I took.
I would suggest that any would be purchaser does a thorough search around the internet and I would add further that they might inquire why so many reviews are taken down so quickly for spurious reasons. A company that seems to spend most of its time defending itself from negative feedback has more problems that it cares to admit to in public .
Easy to pick your perfect system from their website. The value is great and once the order goes in you are kept up to date as the system is built and tested and then dispatched. I paid extra for the "7 day" ? service and they beat that. One thing to watch out for is physical dimensions of the case; I ordered the Dragon Rider case, no problems with the case it is a beaut, loads of space inside, but I did have top spend a few hours "being a carpenter" to get it to fit into the desk system in the study :-). If I had checked the size earlier I might have been better prepared and therefore had my new machine up and running a few hours earlier, but when I eventually got around to running it I was pleased to see no "added bloatware" had been tucked away, just the stuff I had asked for.
I would heartily recommend PCSpecialist to anyone looking to get a bespoke PC system at a fair price, overclocked and with a warranty what's not to like?
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