I ordered some Cat medication online but when it arrived a couple of days later it was for a dog! I rang the customer services line and spoke to a lovely lady who immediately sent the correct items out by first class that day.
So although there was an error it was resolved quickly and efficiently without the error it would have been a 5 star experience.
I would recommend them as they are cheap and have a good service.
It all looked good on the screen but when the order arrived the suit was way too small - the measurements were totally out. (I sold mens suits for 3 years so should have been able to measure my son for a good fit!)
I sent it back asap at my own cost to ensure a swift return but then it went wrong even more. The next size wasn't in stock unless I upgraded at a further cost of £40 and then when I checked the new suit size chart the sizes were even smaller....not that the staff had noticed this issue. I cancelled the order and 24 hours later I received an email telling me they were sending out the next size but in the meantime I had been out and bought a replacement. A real case of the left hand and right hand not talking.
I'm sure that many people have had good experiences and the suit quality was good but unless you have plenty of time and patience to send it back for an excahnge then avoid.
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