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Dishonest and utterly unreliable

As per many other reviews on this site, I found Parcel Monkey to be totally unreliable. They dropped my delivery without warning or notification, then proceed to tell me someone had called when I knew for a fact they had not. This is a common ruse they use to only refund a portion of the delivery costs for their mistake.
The upshot is you end up with missed delivery, additional costs to sort out their errors, and then a half baked refund and lousy customer service to even get that far.
If you are thinking of using parcel monkey remember they are cheap(ish) for a reason! Don't be fooled by the reviews on their website / FB page - they just simply remove the bad ones (of which I am guessing there are many!) and I would doubt the honesty of the good ones given their level of ethics and lack of respect for their customers. PLEASE AVOID if your delivery is in any way urgent.

Stuart Mitchelland Damien Thurlow found this review useful

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China Saucer
United Kingdom