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Reviews (1)

HostelBookers

Easy to use, no booking fees, but website interactivity could be improved

There are some really great features on the HostelBookers website. It is a relatively streamlined site, easy to navigate, and easy on the eye. The site is not too cluttered or busy, is well laid out, and offers a good level of security for online booking.

Individual property listings are comprehensive, the map view feature is extremely handy, as are the reviews. I particularly like that there is no booking fee, and the final price quoted is the final price you pay - no hidden catches.

There are some improvements that could be made however. It would be nice to be able to search by region, rather than just by city. The current "search cities, districts, properties" feature is not particularly effective for this purpose.

As for the way that prices are listed, I would like to see a price per room option as well as the price per person default. I travel with my partner, and it would be helpful to be able to see the price per room, as this is more relevant for me.

Secondly, the filtering process when you specify that you are travelling as a couple (i.e. selecting "2 adults" in the search form) should not return results for single occupancy rooms. Currently, when results are returned, it might say something like "privates from $25.00", but that actually means that single occupancy rooms are from $25.00. This is misleading from the point of view that as a part of travelling couple, I am not interested in single rooms. It is time-consuming to have to go into each individual property listing only to discover that the prices available are outside my budget, etc.

Noni Meneghetti´s profile

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Noni Meneghetti
Reviewer
1975
Shibuya, United Kingdom

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