Deborah McKenzie´s profile
Reviews (1)
Pure Health LLC
Great customer service
I had ordered a product and when it was taking a long time to arrive I checked the tracking number and found that the post office had sent it back, saying it was an undeliverable address. I contacted Pure Health and explained that the address I gave was my correct address, and that i didn't understand the problem. Dorene, the customer service representative responded very quickly and made all arrangements to have my purchase redelivered. I was so impressed with her ongoing correspondence to check on things. On the second try, it was delivered. I will definitely continue to purchase from Pure Health.
21 November 2012
Reply from Pure Health
Deborah McKenzie´s profile
United States
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Thank you for your kind words! We do everything we can to make sure packages are delivered promptly and accurately. Every once in a while a package gets returned from the Post Office in error. Thank you for your patience as we were able to resend your package and have it delivered! Please do not hesitate to contact us!
Dorene