Boarding and administration and the like went very well. All good manners and smiles. Finding my cabin and navigating around the ship was easy-peasy with staff on-hand to assist those who could get lost in a cupboard.
The rooms are small as would be expected but the upper bunk is too close to the ceiling and hopeless for me at 6ft. Long enough but no headroom. A bit stuffy but overall not too bad and I slept through both out and back.
Bars and entertainment were pretty good although I didn't really indulge much. Everyone seemed to be having a nice time and the bands, although not to my taste at all, were free after all and quite entertaining.
Food. I didn't try the 'restaurants' as the prices were eye-watering. I had fish and chips at the 'cafe' and it was probably the worst F&C's I have ever had. The fish was re-constituted fillet with batter like lead. The fat had joined the two into an amorphous tasteless mass that sat in my stomach until I arrived in Ghent. At 15euro it could and should have been so much better.
Breakfast was fundamental. I had the continental as I wasn't going to risk, nor afford the cooked breakfast. Coffee and tea were fine and staff reasonably efficient although sometimes the queue was daunting. All nice people serving though which is always nice.
Overall nothing remarkable, but on the way back I purchased my own food (salad and the like) as I wasn't even going to consider a cooked meal.
generally 7 / 10. Food 3 /10.
The prices speak fro themselves, and their stock level is of good quality. Frequently I have experienced sloppiness and poor communications with many companies.... The opposite is true with Tredz.
I had to return an item (ordered wrong size). The situation was handled smoothly, with email notification of return and re-dispatch. They even answer the telephone which I think is important should the need arise.
Additionally don't be put-off by comments on items being out of stock. This also happened (once) with Tredz and again the situation was handled with grace and courtesy, and with the very minimum of delay.
I recommend this company whole-heartedly and I will definitely be using them again and as a first point of call for my cycling gear.
Plenty of emails to tell me what was going on. Took a while to arrive but did so within a week. Can't argue with the pricing and easy to deal with. If you accept the item needs to be found, packed and then posted, they're fine.
Trouble is of course we all measure against Amazon who are geared-up for this sort of service.
Overall.... Good enough and I'll certainly use them again.
I ordered some Redken hair products via the website and rang the company in Glasgow to ensure they were Kosher. All seemed fine until a week later, when I hadn't received the goods.
A first call explained the goods would be despatched 'soon'. After a couple of days, a second call elicited the goods had been returned to Girlznight as they 'had been damaged in transit'. Given the Royal Mail don't do this, and it would take an awful lot of damaging to break these goods, I simply didn't believe them.
I was told they would be despatched again immediately, but after four days, still nothing. When I rang to complain about this I asked for a refund and one arrived in my account some 3-4 days later.
I do a lot, if not all non-food shopping on the internet and have been doing so for years. This is the first time I've had a significant problem, and I'm mightily disappointed in this company. They appear all fine, but are clearly not in my experience.
Read all the reviews of course, and make your own decision. Personally I won't ever go here again, as I don't trust them as far as I can throw John Prescott.
RB found this review useful
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