Darren Holloway´s profile

Reviews (2)

BathEmpire

Outstanding vaule and customer service

I have used Bath Empire in the past for kitchen taps, so they were a natural choice when I was replacing my shower room and updating my bathroom. They have not disappointed me at all. Outstanding value and brilliant customer service.
I had a few issues with items I purchased and these were dealt with in a speedy manor with no problems.
I have no hesitation in recommend Bath Empire to anyone.

IronmongeryDirect

Not impressed to start with but they have won me over....

Plastic Angled Trims.

Received goods next day, well packaged, but when I opened them they were really dirty. Now I have to try and clean each one... I contacted customer services.

Customer services apologised for the items and are going to refund me in full. I can not say fairer than that.

I will use them again.

19 November 2012

Reply from IronmongeryDirect


Dear Mr Holloway

Thank you for your feedback.
I am sorry if this has caused you any inconvenience, these do come in uncovered by the supplier and are kept in our warehouse. I have passed feedback to our despatch team to see if these could be wiped over in future.

Kind Regards

Dorothy Jones
Customer Services Team Leader

Darren Holloway´s profile

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Darren Holloway
Reviewer
United Kingdom

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