Laura Dennis´ profile

Reviews (1)

Havens

Unimpressed with length of delivery

not impressed at all with how long it took to receive the delivery. I had an email saying delivery early November but it wasn't until mid November it was received. Happy with the plate but the amount of packaging ridiculous although I understand plate is fragile the amount of bubble wrap awful. Not exactly environmentally friendly.

26 November 2012

Reply from Havens

Dear Laura,
Many thanks for your comments. I am sorry that your Jamie Oliver Dinner Plate took longer than expected. I can see an email chain advising of the delay due to production issues with the Jamie Oliver tableware.
We prefer to wrap product well to avoid damage and avoid any additional charges in replacements and courier charges. Where possible we recycle packaging materials too.
I agree that it is a balance between protecting and overkill and I will pass this onto our despatch department.
Kind regards,
Nigel Havens

Laura Dennis´ profile

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Laura Dennis
Reviewer
United Kingdom

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