I ordered a shower from them and a few days later received an email with apologies that when they checked the item from their warehouse it was damaged and that there would be a delay. I received a shower about a week later, in perfect condition. I actually see this as a good thing, having had to send damaged items back to other suppliers before, it saves a lot of hassle if they check them themselves. With such cheap prices I was skeptical about service and glad to say that I was pleasantly surprised.
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