Although there were delays with my order which was due to stock at warehouse, no fault of Havens, it was great to deal with the same person over email to discuss when items would be delivered etc.
My only issue was that when ordering items on your website, it seemed that the products ordered were in stock whereas they were actually out of stock (Jamie oliver pukka plates and mug) and you wouldn't be receiving any more for for about a month which was a bit of a pain. However I was given the option to cancel the order and did receive everything I wanted in time for a birthday (the mug) and xmas (the plates).
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