My parcel was lost by the courier, it took ages to get a response out of people in the so called customer service department, I asked for it to be sent out on next day delivery so I would receive it on the Friday which was agreed and it never showed until the Saturday.. At my work address which was no use.I then couldn't get it redelivered until after Xmas.. So my sister didn't get a present on Xmas day. When it finally arrived after Xmas I opened it and the item was faulty and had a hole in. Throughout all this it took a lot of effort to get replies out of the company and I am currently still waiting for my refund. Shocking product and service, I won't be ordering again.
No Boohoo I will not be amending my review to be more positive please stop emailing me. It has taken a month since my original 'apology' email to be offered any sort of benefit, which i won't be using.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.