Sean Counihan´s profile

Reviews (2)

Just Eat

Painless.

Perfect for them lazy weekends when you can't be bothered to move. 1 minute on the web and food is payed for and on the way. Only criticism I could make is you can't add double sauce options on kebabs I've found!

20 November 2012

Reply from Just-Eat.co.uk

Hello Sean,

It is great to hear that you enjoy using our service and that you are able to navigate around our website with ease. We do have a comment box in which you can add extra options. Therefore the next time you order with us, I would suggest that you write in the comment that you would like double sauce on your kebab!

Thanks for taking the time to leave a review, we hope to bring you many more yummy meals!!

Kind Regards,
Lateesha

Lateesha Parkes
Social Media Consultant

Ebuyer.com

Poor returns policies

Spent 700£ with ebuyer on a full tower recently, got it on the Friday and after putting it together found out the mobo was DOA. Set up a return on their website but the email I received told me to call their team but they are not open at weekends so had to wait till Monday. Then after spending half an hour on hold he fobbed me off with an email guiding me to take photos of various parts of my mobo to send to them for evaluation. Then I have to wait for the okay to send the mobo back, then I have to wait or them to receive it, then I have to wait for them to post mine and it to turn up. And then this is all Monday to Friday so ill probably have to update some of my components by the time it turns up to keep my pc current.
While it may not be ebuyers fault the mobo was doa it certainly wasn't my fault but I'm paying for it.
Will be going elsewhere for future pc purchases.

Had the returns policy been less time consuming and such an admin burden for me I'd of listed 4stars. At the moment it feels like I'm "guilty until proven innocent".

Davie Gaffney found this review useful

22 November 2012

Reply from Ebuyer (UK) Ltd.

I would like to offer our sincere apologies for the faulty item you received.

Unfortunately, we do sometimes require photographs of the faulty item as we will always try to resolve the problem before going through the return process.

I am sorry to hear you will no longer be using Ebuyer due to this, your comments regarding the time scale for your return will be passed along to the relevant team.

Kind Regards

Nikki

Ebuyer Resolution Team

Sean Counihan´s profile

profile image of Sean Counihan
Sean Counihan
Reviewer
1987
Yeovil, United Kingdom

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