ATTENTION Mr Jose,
Yesterday I booked a flight with you to Harare Zimbabwe, which I paid for with my
credit card. You told me you where going to refund me the £10. You charged me
for the Telesales fee. You have not credited my account the the same. Please can
you explain why. If you tell a customer that you will refund monies owed to them
then it should be done. It is a matter of principle.
You can be sure that this is the first and last time I will book my travels with you.
My ebookers record locator PBEBUK4718775414
Mrs E. Mahomed.
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