only on passing by that we noticed the amazing deals and quality of furniture that we had decided after being abroad for 1 year to completely furnish our house with their furniture. arrived very quickly and yes very heavy to put together. I was dissapointed that our rustic table had a very badly damaged leg which i rang to request that another leg be sent out. I had to chase this after a week as I had heard nothing even though customer service were very helpful. But did they then only ask me to send a picture so they could send the correct leg ( why was i not asked this a week before when i called) it then arrived 5 days later (waiting int total for 12 days without using a table) to which when the leg arrived it was the wrong colour and wrong size. I was so upset about this especially as we had spent over 2000 pounds in store. customer service apologised and arranged for another to be sent out which arrived 4 days later (total of 16 days) which was the correct leg. This is my only dissapointment. Other than that its beautiful good quality furniture. many thanks Faye Gordge
Oak Furniture Problems found this review useful
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