Stephen Kuk´s profile

Reviews (1)

Auto Europe US

FUZZY ON SMALL PRINT

AUTO EUROPE--HERTZ--ME

1)LOCATION FEE PAID FAR FROM AIRPORT, TRAIN, FERRY, BUS STATION
MY INFO DID NOT MENTION SUBWAY STATION. DID I MIS INTERPRET
2)MY INFO PAPER FROM AUTO EUROPE STATED "NOT MORE THAN 65 EUROS
PAID AT DROP OFF". I PAID 84 EUROS

PLEASE EXPLAIN PICK UP LOCATION FEE WHEN LOCATION NOT AT TRAIN,BUS, AIRPORT, FERRY STATION.

28 November 2012

Reply from Autoeurope

Dear Mr. Kuk,

Thank you for contacting us in regards to your recent car hire. Please be advised that we have sent you a separate email with a complete itemization of the local charges, along with a copy of your final invoice. It does not appear that you have been billed for a location surcharge. If you have any further questions, please do not hesitate to contact our office.

Best regards,

Chet
Customer Service Department
Auto Europe LLC

Stephen Kuk´s profile

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Stephen Kuk
Reviewer
United States

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