Ebookers

Good price but lack of information

I was stressed and glad that I got a flight the same day for a reasonable price. I chose the multi city option, so I got to go visit family at one place and then leave from home back to where I was at before. So there is the good stuff but there definitely was one bad thing. I ordered my ticket and there is a question concerning dietary options so I chose the vegetarian option. On both of my flights I did not receive my meal and only the regular one. The airline Air France said you must give 48 hour notice, Ebookers should have put a notice saying that.

20 November 2012

Reply from ebookers.com

Although as an agent ebookers are able to place special requests with airlines we are not in a position to guarantee them as we do not directly operate the service.

Whereever possible airline partners will attempt to meet any requests that have been made but where the booking is made close to the intended departure date this will not always be possible.