Ordered my bulbs on the Sunday, which arrived Tuesday morning, I opened the box and its on Wednesday to discover 2 of the 8 bulbs where damaged, a quick email was sent to advise and the following morning a response was received to advise a replacement order was on its way, Monday morning the replacements were received. Can't fault the customer service from this company, a real change from the usual round the houses you usually get. Now added to my favourites so I will definitely be ordering more in the future. Great all round service, can't praise enough.
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