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Reviews (1)

Ebookers

Price match promise not honoured

Website well structed, search engine works well
Poor customer service

Find useful Report
20 November 2012

Reply from ebookers.com

Dear Mr Dormann - although we do offer a Price Promise there are terms and conditions attached to this which stipulate that the alterntive itinerary must match the one booked with us.

As the alternative supplied was from a different airport it was not possible for us to match the price for you.

If you need further information the full details of our price promise are included on the ebookers.com site.

Mr Dormann´s profile

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Mr Dormann
Reviewer
United Kingdom

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