Ann Dauphin´s profile

Reviews (1)

Rebtel

my minutes have been stolen

I put $10.00 dollars which should give me about 43 minutes of talk time to Haiti, but I had a deceiving experience where Rebtel kept on shortening my time and constantly ask for more money. i ended up talking for about 20 ish minutes and I had to recharge the card.

21 November 2012

Reply from Rebtel

Hi Ann,
I took a look at your account and everything seems to be in order with your charges. I can assure you that you always get the minutes you pay for, however is good to bear in mind that we round up the calls to the next superior minute. So per example,if you call for 2 minutes and 30 seconds we will round up the call to 3 minutes.
If anything was unclear we kindly ask you to send us an e-mail to support@rebtel.com and we will be glad to continue assisting you!
Thanks for your understanding

Ann Dauphin´s profile

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Ann Dauphin
Reviewer
United States

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