David Bryan´s profile

Reviews (2)


Simple, Easy to use shop

Been a regular customer for quite a few years. Always easy to find what I am looking for and to place orders. Regular e-mails alert me to special offers and the building up of points enables me to have a "freebie" every so often although you can't normally use these with special offers. All told, good products and an easy to use online shop.


Good prices but way behind the competition on customer service

I compared prices on a number of items and Oneclickpharmacy came up cheapest on several. I was able to split my order over 3 suppliers.

I received my goods but long after the other suppliers had delivered. They took 2 and 3 days respectively. Oneclick took almost two weeks.

The worst thing is that I received no order acknowledgement, no despatch notification, in fact no communication at all. When I looked on their website tracking service it said that the goods had been sitting at my local mail sorting office for several days which was simply not true. I e-mailed and asked where my order was and got a reply two days later saying I should wait as it wasn't yet late enough to report it lost in transit.

I buy a lot online and this must be the only company I know that doesn't communicate with you at all. Ultimately I don't think I will order again as saving a bit on price just isn't worth it for the extremely late delivery and complete lack of communication.

Russell found this review useful

David Bryan´s profile

profile image of David Bryan
David Bryan
Great Missenden, United Kingdom