Ordered collection of an item for next day, their courier turned up at 8 o'clock in the evening to collect. It passed through the system and according to their website it arrived at the delivery depot 3 days later and was put on the delivery van for delivery. It is now 5 days since it was put on the van and according to the website IS STILL ON IT!!!!!!!!!!!!! After 4 phone calls and 3 emails no one can tell me why it has been touring London for 5 days. I CAN ONLY BEG THAT NO ONE EVER EVER EVEN THINKS ABOUT USING THESE INEPT COWBOYS.
You WILL have problems without any shadow of a doubt. Oh yes one other thing, their, ahem, "help" line i both expensive and useless and you will have a very very long wait at premium rates before you get to speak to anyone.
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