Tim Heard´s profile

Reviews (3)

Trustpilot

QUESTIONABLE LEGITIMATE REVIEWS?

I made a frank and honest review of an APPALLING company called TRADE SERVICES which miraculously has 7.2 out of 10 on Trust Pilot Review Site and yet has upwards of 300 complaints on another review site. Trade Services sell FAKE goods and that's when they actually get delivered, which in most people's cases, doesn't happen. My review of this dreadful company was then removed for violating guidelines. My suggestion to you Trust Pilot is... LOOK AT OTHER REVIEW SITES AND THEN JUSGE FOR YOURSELVES WHETHER OR NOT YOUR RATING FOR TRADE SERVICES IS CORRECT or whether YOU have been scammed by FAKE reviews, as is almost certainly the case.

B found this review useful

10 May 2013

Reply from Trustpilot

Hi Tim,

Thanks for posting your reviews and your feedback.

Your review has not been removed. It has been reported for infringements of our guidelines. On the profile page you can see who reported it and for what reason. Trustpilot is an open platform where anyone can read and write reviews about the companies the buy from, and reporting of reviews is a method to ensure the quality of the reviews. Any consumer or company can report reviews.

One of our employees in Community Support will investigate the issue. Depending on the reason why the review was reported, we may ask you for further information via email. When the investigation is done your review will either be restored or removed permanently.

We have several processes that constantly scan for suspicious reviews based on a vast number of parameters. Together with that feedback from consumers is really useful too, so we appreciate your and will see if all reviews seem all right on this company profile.

Best regards,
Joakim Ditlev
Trustpilot

First Furniture

First Furniture Rock!

We bought a Lamp Table from First Furniture and the whole purchase went very smoothly! Good communication, great value for money, straight forward sale, quick delivery... all in all couldn't ask for more!

Directplace

GREAT CUSTOMER SERVICE

In spite of receiving a faulty wardrobe, I found Directplace to be a great company to deal with. They were most helpful with my complaint and dealt with the collection of the faulty item quickly and efficiently. Unfortunately the wardrobe is currently out of stock at the supplier, so they refunded me fully and have arranged to notify me when the new stock arrives. They have also arranged a discount on the new wardrobe because of my trouble.
I will definitely use Directplace again.

Tim Heard´s profile

profile image of Tim Heard
Tim Heard
Reviewer
1963
Minehead, United Kingdom

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