The playhouse arrived within days and our free pot of stain was damaged in transit so they sent us out another pot free of charge which i thought was good.
The play house has not been assembled yet as i decided to paint it first so I can't comment on that but my husband gave it a cursory glance and said 'piece of cake' famous last words!
The quality seems really good for a playhouse, i painted it cream and the trim blue and the trim is all nicely packaged seperately which made life easier, there were no splits or cracks in the timber and it is all nicely planed with no splinters.
It looks very cute and my daughter 'helped' paint it and seemed desperate to get inside it.
The floorboards looked a bit flimsy would be my only comment but my husband bought some ply for when he does assemble it which will be sturdier.
Our wood burner was ordered for delivery on the 17/11, despite waiting in all day the delivery was never made. When we called the company we were informed that the item was not even in stock. We were told we would receive a phone call the following day with a new delivery date. Two days later and we have had to call the company a further two times each time with a promise of a return phone call each time no phone call has been received.
We have builders in adjusting the fireplace for the wood burner and now this company is costing us money,
I should have known better as when i called to ask a question before i ordered the wood burner i was told that the sales staff were busy and was promised a call back which finally came 3 days later...
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.