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Phones4u

CHANGING NUMBERS

I have a contract running on my iphone 4s with about 20 months remaining which someone else was going to take over in my name.I ordered the iphone 5 for myself and wanted my old number put on that phone.Went into phones 4u in cabot circus bristol and was told by the sales staff that i would have to pay the old contract off first,Even though i was on o2 on both phones.So i was not happy and rang o2 they sorted it all out in minutes sent me new sim cards and now i have the iphone 5.I can not be the only one who has been in this situation as i think its a way to get more cash from you!! It was not just phones 4u who gave me the info it was the o2 shop also.If anyone has any problems like this phone your network provider.I think the staff in the shops should be properly trained and not give people the wrong info because there are other shops around where you can get the same deals..

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simon
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United Kingdom

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