Customer, North Yorkshire ´s profile

Reviews (1)

Riverside Garden Centre

Vivid Arts Staffie

The staff were helpful at first as online they said no stock but when I contacted them for a delivery estimate they found one.
However I placed my order shortly after 1500 on Thursday & they said I had missed the next day delivery option, so I asked for it to be delivered on Saturday which would cost extra( not an issue) but they then said it was to late for a Saturday delivery which I found extremely strange as I have ordered countless items on a Friday to be delivered on Saturday & it was only Thursday..
This is where there customer services sadly let them down as the lady would not try to assist any further & just kept saying I had missed the courier, so there courier must not pick up on a Friday???.
The item arrived Monday without any issues but there website make a great deal of the next day delivery option but in reality this seems an issue sometimes so I do feel let down by there apparent lack of customer service.

Customer, North Yorkshire ´s profile

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Customer, North Yorkshire
United Kingdom