I was pleased to locate through Shower Doctor a spare part for a 12 year old shower unit.
I was even more pleased when I was promised next day delivery!
....their appointed carrier mis-sorted my parcel and I spent a whole day at my home address awaiting it's arrival which never happened.
It took a lot of persuasive telephone discussion to get the carrier to re-direct the parcel to its ultimate end use address to save me having to waste another day awaiting its delivery.
Carrier's mis-sorted delivery and day late delivery took the icing off what should have been excellent service.
Well done Shower Doctor for stocking the hard to get part and prompt despatch, just a pity about the delivery service!
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