Pamela Spidernan Virgo Edwards´ profile

Reviews (2)

Furniture Village

my sofa has not arrived

I ordered a reclining leather sofa in March as was told the deliver would be 13 weeks (2nd June). Received a voicemail on 12th may to say delivery had been delayed and to expect delivery on 25th June. received a letter dated 12th June apologising for the delay and stating that someone would call me in a few days. today I called them as I hadn't heard anything to confirm my order would be arriving tomorrow, I was told the new estimated delivery date is 17th July. This is simply not good enough. I will be contacting FV in writing to discuss the compensation they are prepared to offer me. I will also be contacting the furniture ombudsman

25 June 2013

Reply from

Sorry for any disappointment this unexpected delay may have caused you.

Can you let me know some more information, such as which store you purchased from, and I will ask the General Manager to give you a call.

Fantastic - well pleased

I bought a £5.00 christmas brooch and paid £1 for delivery. I thought that was good value in inteself. When the item arrived I was absolutely thrilled and the presentation was amazing for the money I spent

Pamela Spidernan Virgo Edwards´ profile

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Pamela Spidernan Virgo Edwards
Female, 1960
Bromley, United Kingdom