I have to say as i work in Customer Service myself i was impressed with the speed they replied to my query (made an error with the delivery address, really needed my lenses). As someets response time can be a bit longer, especially as i made the misstake and wanted my lenses delivered to the right address.
Just heard today they were delivered, i know im just an island away, but this was way quicker then i could have anticipated!!!
Really happy and glad that i can type this email with my speedy delivered contact lenses :).
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