Dont do business with these people. Simple as that.
I bought a coffee machine from them and i'm still waiting for it, 3 weeks after the purchase. The phone number on the website does not work. I sent an email to them asking whats happened and they said they'll look into it and contact me back (they have'nt).
Hopefully i'll be able to get a refund but being that i paid less than £100, i doubt it (credit card threshold )
I eventually recieved my purchase and am very happy with it. The website apparantly had some software glitch and lost my order.
I'm prepared to give them the benefit of the doubt which is why i'm changing my rating from 1 star to 3 i would put at 2.5 if i had the choice.
I bought a samsung led tv from digital hdmi earlier this year. the price was very competitive (over £200 off rrp). This was the only good thing about this experience. It took 5 weeks to deliver (after many dogged emails and phone calls) When i received the tv i noticed the screen was damaged and called them straight away. They said they'll replace it asap. 9 weeks later (after many dogged emails and phone calls) they collected the tv and replaced it with the SAME tv. So here i am now, waiting for the credit card company to step in and give me back my money. Their customer service is appauling and they dont have a valid postal address so you can go and see them face to face. Think really hard before you commit to purchasing here.
After my credit company retreived my money from these fools, they had the bare faced cheek to put an unauthorised transaction on my card to recoup the funds. I've now had to cancel my card to stop them using it again and go through due process to get my refund. These people are beyond contemptible.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.