Calibre Installations Ltd´s profile

Reviews (2)

D&M Tools

good service fast delivery

best price on the interenet

www.morehandles.co.uk

You ve got some really nice handles

Web site is rubbish. You can't do a search for handles with the product code.
They also seem to have altered web site so now I cant even log onto my account

21 November 2012

Reply from More Handles Ltd

Thanks for taking the time to review your order, we appreciate all the feedback we receive and I am sorry that you felt your customer experience only measured up to a 3 Star Review. We genuinely try for 5 Star Service everytime.

You are quite correct we have altered our website, in fact it is a completely new site and there was indeed an issue with the Search Box not locating properly. I am sorry that your shopping time coincided with the Search Box issue, that was a very temporary problem, and as you will see we had solved that very quickly and the Search Box does now return searches for both product codes and names.

Your Login details have been transferred from our previous site, but you will need to request a new password the first time you try and log in again. This is very simple and very quick, but alternatively you can just check out as a guest. Of course you can always choose to give us a call if that is easier.

We are very proud of our new site and hope we can improve on your viewpoint on future orders. The new Trade Section of the Website will follow shortly with a range of services and products specifically for Trade Customers like yourself so please feel free to contact me directly if you would like and I will be pleased to explain how you can benefit from the additional features available on our new site.

Regards, MIKE More Handles Ltd.

Calibre Installations Ltd´s profile

profile image of Calibre Installations Ltd
Calibre Installations Ltd
Reviewer
United Kingdom

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