SUSAN´s profile
Reviews (1)
Pharmacy2U
carriage com
I found the 'free carriage' on orders over £35 a com
I place an order over £60 and piad £5.50 carriage as it was too heavy.
Not pleased.
Products seem good though so not too upset.
Should offer free carriage or say so
21 November 2012
Reply from Pharmacy2U
SUSAN´s profile
United Kingdom
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I can confirm we are offering free delivery on all orders over the amount of £35.00 but under the Royal Mail weight restrictions of 2KGS to a delivery address within the UK. Unfortunately your order exceeded the Royal Mail weight restrictions so a delivery charge of £5.50 was incurred. Full details are displayed within our delivery terms and conditions.
Please accept my apology for any confusion or inconvenience this may have caused.
If you have any questions please do not hesitate to contact our customer care team 0845 803 9033.
Kind Regards Annette