Contacted Key Retirements they called me explained briefly about the company and made an apointment. Tony Morgan came to see us. Tony could not have been more helpful. He explained what was on offer and what he thought was best for us and why. He came back the following week with all the details. He went through it bit by bit explaining everthing in simple terms and the advantages and disadvantages of the plan we had chosen. He also gave us a rough idea of all the costs involved He then explained what would happen and when. We were contacted by the Solicitors, Will writers and Surveyors, who were all just as helpful and kept us informed at each stage. We chose to go to the Plymouth Office to sign all the papers and Peter Barton again went through everything before we signed. He told us that the money would be in the bank probably around 7 to 10 working days but this is the only time they got it wrong. We signed the papers on the Monday and Saturday morning the money was in the bank.. It took 5 days. How good was that.
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