Ordered from BA twice over the past two months, firstly was some Canterbury kit that came very quickly and no problems. Second order was a pair of Diesel jeans which didn't fit, I contacted customers services as due to the xmas holiday I had missed the normal returns window and was trying to return a product 3 weeks after delivery. Got a response from Louise within two hours saying I could still return the item and would receive full refund. Easy to return using Collect+ and would have no hesitation in using again.
Would use again without hesitation
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