Ellie Stenning-Stride´s profile

Reviews (1)

Vistaprint

Horrific

I was given the wrong product, someone else was given mine, of my 12m old child!!!!

I rang 4x, was given an email address that said they can't reply to my email address I'd sent my complaint from (I used 3 diff email addresses to get hold of them!!)

I got no support, their contact centres a joke, lots of empty words to make sure they pass their call quality tests at work!

I doubt ill ever find out what happened to my baby's pictures. A replacement was sent to me but is that really the support I'm looking for from vistaprint?

No

Zoe Bell found this review useful

04 December 2012

Reply from Vistaprint

Hi Ellie, we are deeply sorry for any inconvenience or disappointment. Please be sure that our manufactory was notified about the issue and we are working accordingly to investigate it. For further information, do not hesitate to contact us on the toll free number 0800 496 0350

Ellie Stenning-Stride´s profile

profile image of Ellie Stenning-Stride
Ellie Stenning-Stride
Reviewer
1989
United Kingdom

About