MyNameNecklace

Very poor quality of item. Defective upon receipt but customer service has been good dealing with problem.

The necklace was broken in the box when I opened it. I never even removed it from it's packaging. I requested a full refund and I am just waiting for them to receive the item back and hope this goes smoothly.
They did offer to send a new one after they received the broken one but the quality was so poor I felt a full refund was what I wanted.

21 November 2012

Reply from www.mynamenecklace.com

Hi Cindy,

I am very sorry for this inconvenience. Once you ship the item back to us we will refund you. I have sent you an email with more details regarding this.

Thanks.

Autumn
Marketing Manager
MyNameNecklace.com