MyNameNecklace

Bad customer service

I would not order from them. I tried to correct order within 5 minutes of placing it on line and no one responded to my email until a week later. At that time they told me it was in the process of being made and they would charge me 1/2 of what it cost just to fix my order. I now have a necklace with the wrong initials that I had to throw in the trash. Must be soneone just making them out of their home because I also could not reach them by phone. BEWARE!!!!

21 November 2012

Reply from www.mynamenecklace.com

Hi Kathy,

I am so sorry for this inconvenience. I have reordered your correct necklace and give you a 10% refund as compensation. I will be sending you an email with further details.

Again, I am sorry for this inconvenience.

Thanks.
Autumn
Marketing Manger
MyNameNecklace.com