Geoff´s profile

Reviews (4)

S3i Group

great service and product

would definitely use them again

ao.com

good experience

Can't fault them! One of the best companies I've dealt with. Very nice website and incredibly speedy delivery.

Glasses Direct

good way to select new glasses. Measuring system works well. Very quick response

The reason I would give only three stars is the terrrible web site. It is very confusing to chart a course through. It's especially awkward to tie in being sent a pair of frames to test at home and being able to buy the same. You would think when you were sent the frames that you would be given a code so as to buy it if you choose, but no, you have to go right back to the beginning again. This is one of the few websites where I had to ring for assistance. Special offers on second pairs are not as attractive as they would seem, as they do not take into account cost of lenses. Still there is a saving on high street prices and they have a fantastically speedy delivery system, so I might be tempted to use them again.

27 November 2012

Reply from Glasses Direct

Dear Geoff,

Thank you for your feedback.

We have passed your feedback on to our It department as we welcome all feedback whether positive or negative so we can learn from it.

Kind regards

Team GD

Wetsuitoutlet

very nice to deal with

Great website. Great service. Would use them again

Geoff´s profile

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Geoff
Reviewer
United Kingdom

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