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Reviews (1)

Tigersheds

Almost misleading advertising - Beware the 'Small Print'

What a lousy experience! The shed, a 7 foot corner shed, is as it says in the advert but the customer service was appalling.
The advert says an average 10 day delivery so I ordered it 14 days before my son in law came to visit (from France) so I had help to put it up.
I followed it up on their 'progress chase' and 10 days later I got in contact with them as it wasn't even 'scheduled for manufacture'.
The reply I got seems to be universal looking at reviews - ' the advertised time is only an average and we will update the progress when it is scheduled for manufacture' They then told me it would take a FURTHER 10 working days from the start of the manufacturing process to get it made.
So no help from son in law and he is not happy about the wasted flight.
The delivery was even worse. I am 70 and my partner 71 and the only secure place to store the components was in our back garden. This meant carrying the components past the side of our garage. The delivery guy stated he couldn't help me carry them that 10 yards because it was 'against company policy' and anyway 'I don't have time to do that sort of thing' and 'we offer kerbside delivery so all I am supposed to do is drop it off the back of the lorry'
To cap it all he was rude to the point of behaving like a bully.
If you are going to buy from Tiger Sheds READ the small print! It isn't on the main page so you will have to look for it by c.licking through to conditions

Les Nettleton´s profile

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Les Nettleton
Reviewer
1943
Llandrindod Wells, United Kingdom

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