Had the pleasure of speaking to Jason at UK Sport. He had a very human approach and explained the product (refurbished pool table) and the refurbished implications in detail.
He had knowledge about pool tables in general and was able to explain where my choice stood in the spectrum of tables available in the market place, not just the ones they stock.
Jason also explained the condition of refurbished stock and how they are graded.
Jason explained their sexy delivery procedure, will get an email with date. call night before and half hour before delivery. Why can't all suppliers do this.
The driver called the night before and half hour before as promised and was the most polite and helpful delivery driver you could wish for. I felt that he would (with help) put my pool table on the roof if I wanted it. Well done buddy, sorry I did not get your name.
The only small flaw, I had to phone the office as I had not heard for a few days, they explained that as soon as a delivery slot was arranged they would email me and they did!
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