I assisted the customer as she is elderly, very deaf, and extremely nervous of any financial issues, so this was not an easy case to manage or process. However, Kate Stubbs of Key Retirement Solutions did everything possible to ensure the customer's needs were met, and certainly went the extra mile in achieving a satisfactory solution, including taking up her own holiday time to ensure there were no delays.
As a retired lawyer, I know only too well that equity release is a delicate area in the lending world, but in this case the customer got the best possible deal!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.